Boston Student Storage - Common Questions

No! The UPS Store Student Storage Service does not require a deposit to sign up for storage. We make storing your stuff simple, affordable and convenient.
You can get your free storage boxes and tape several ways:
  • You can pick up your storage boxes at any one of our 6 The UPS Store locations in Boston.
  • Boston University and Tufts University students can pick up your boxes in front of your dorm during move out week (See individual school pages for locations, dates & times).
  • We can deliver your boxes to you for a small fee.
As soon as you sign up, you can start getting storage boxes. Just email us or call our Student Storage Hotline at 617-208-8226.
You can start storage with us anytime you need during the year. Just email or give us a call and we will pick up all your items whenever you make a request.
**Boston University and Tufts students can drop off storage at on campus locations by your dorms during move out week. (See individual school pages for locations, dates & times)
Yes we offer curbside pickup and delivery of your storage or shipping to off campus locations in Boston that are within one mile of campus during Peak Move-Out and Move-In dates for a fee. See our prices page for current fees.
Yes, we offer inside pickups for an extra charge. See our Prices page for all our service fees.
We can store almost anything you have. If you have a question about specific types of items, please email us or call our Storage Hotline.
Payment is due at the time that you store or ship your boxes.
You can pay by credit card.  
With The UPS Store you can request to have your storage delivered year round (excluding most holidays). For storage returns during Fall move-in August 20 - Sept 10 you must submit your delivery request by August 1, 2021. All other storage return dates require 72 hour advanced notice.
No. The price includes storage up to 4 months or less. Please let us know if you plan on withdrawing your storage within the first month - we will place a sticker on your items so they can be more quickly retrieved.
In cases like this, you will need 2 separate contracts. The price of each contract includes free supplies, pickup, and delivery. Once your items are delivered, the contract has ended.
Yes. We can store for as long as you require. (additional charges apply.) 
Yes. There is a charge of $3 for every $100 worth of additional insurance beyond the free $300 of insurance included with your contract.
Yes we require all mattresses to be in a approved mattress bag. Covering your mattress keeps it clean, it is more hygienic and it will prevent damage. Mattress bags are available for purchase.
Yes. All TVs and Monitors must be boxed. We can professionally pack and box your TV or Monitor for an additional fee.
Yes we can! We are The UPS Store®! We can ship anything, anywhere!! (except hazardous materials.)
Yes we offer UPS International shipping services.
We are International Shipping experts.
The only things we cannot ship are hazardous materials and liquids. If you are unsure what constitutes a hazardous material, please visit the following web site:
The UPS Store® White Glove service is a special service offered where everything is done for you, including the packing. The UPS Store® will professionally pack your items and deliver them to our warehouse for storing and/or shipping. We charge on a per hour basis for this service. Due to high demand, we are unable to offer White Glove service during peak move out and move in dates: April 23 to May 12, 2020 and August 24 to September 10, 2021.

For questions, please email our
help desk at:

Six convenient Boston locations to drop off Storage or Shipping:

  • The UPS Store - Back Bay
    292 Newbury Street
    Boston, MA 02115
  • The UPS Store - Northeastern
    263 Huntington Ave
    Boston, MA 02115
  • The UPS Store - Beacon Hill
    139 Charles Street
    Boston, MA 02114
  • The UPS Store - Boston University
    1089 Commonwealth Ave
    Boston, MA 02215
  • The UPS Store - Emerson College
    198 Tremont Street
    Boston, MA 02116
  • The UPS Store - South End
    398 Columbus Ave
    Boston, MA 02115