Boston University

Spring 2021 Move-Out Storage & Shipping

Boston University partners with The UPS Store to provide students with safe, convenient, and economical shipping and storage options. There are multiple convenient pick-up and drop-off locations on the Charles River Campus during the move-in and move-out process. Students are responsible for the cost to store or ship their boxes/items.

First-time users will need to set up an account by clicking this link: Sign up for Student Storage. Once an account is established, students can pick up free boxes (storage customers only) and drop off storage items at the on-campus Move-Out stations or at The UPS Store location at 1089 Commonwealth Ave in west campus.


Move Out Stations Open May 1 - May 9
The UPS Store Student Storage Service will set up On-Campus Storage & Shipping stations Saturday May 1 - Sunday May 9 where Boston University students can:


  • Pick Up FREE Storage Boxes and Tape - (Storage customers only)
  • Drop Off their Summer Storage
  • Ship items home via UPS
  • Purchase moving & shipping boxes- (Non storage customers)

  • *Important: students that are dropping off storage at a Move-Out station DO NOT need to request a storage pickup!

    Please note that due to Boston University COVID policies, students will be required to bring storage down to the storage locations outside the residence halls themselves. The UPS Store Storage employees will not be allowed to perform in room pickup this year. Yellow carts will be available at Res-Life offices for students to use to assist in the move-out process.

    The UPS Store On-Campus Move-Out Stations:

  • Warren Towers - in front of the dorm
  • STUVI- II - 33 Harry Agganis Way - in front of the dorm
  • The Towers on Bay State Road- in front of the dorm
  • Kilachand Hall - in front of the dorm
  • Myles Standish Hall - next to Beacon Street entrance
  • South Campus - corner of Buswell at Park Drive
  • The UPS Store - 1089 Commonwealth Ave - West Campus

  • Storage Stations Hours of Operation:
    Saturday May 1 12 pm - 4 pm
    Sunday May 2 12 pm - 4 pm
    Monday May 3 12 pm - 4 pm
    Tuesday May 4 12 pm - 4 pm
    Wednesday May 5 12 pm - 5 pm
    Thursday May 6 9 am - 5 pm
    Friday May 7 9 am - 5 pm
    Saturday May 8 9 am - 4 pm
    Sunday May 9 9 am - 12 pm


    Look for trailers or trucks with The UPS Store Storage signs and staff

    Moving Out Early or Living Off Campus?
    Students moving out prior to May 1st, after May 9th or they are living off campus will need to request a curbside storage pick up date and time in The UPS Store Student Portal at least three days prior to the requested pick up date.

    Students (storage customers only) can pickup their free storage boxes and tape at our The UPS Store located at 1089 Commonwealth Ave 7 days a week, or request a supply delivery to you for a small fee by emailing our Support desk at support@packstoreship.com

    Students that have an urgent need for storage, can always drop off your storage items at The UPS Store location at 1089 Commonwealth Ave in West Campus, seven days a week, year round.


    Summer Storage Return for Fall 2021
    If a student placed personal belongings with the UPS Store Student Storage Program, their items would be available in designated Move-In stations near their residence hall.

    ***Please note, students must request the delivery of their items in The UPS Store Student Portal by August 1, for storage deliveries between Aug 15 - Sept 5. Once the request is scheduled, students will receive an email confirmation with their pick up Date, Time and Move-In Station location.


    Ship Ahead Service
    The UPS Store makes coming to school easy and stress-free with their Ship Ahead Service. Students can ship their items to Boston in advance of their arrival in the fall. The UPS Store team will receive the items, store them in a climate-controlled warehouse (up to one month), and deliver the items when the student arrives on the BU campus. Please note that boxes must be shipped at least two weeks prior to your arrival date.


    * A Note about the March 2020 Emergency Campus Closure Shipping and Storage Program
    The Boston University-sponsored shipping and storage program was provided to Spring 2020 students, at no cost, due to the emergency campus closure in response to the pandemic. Only students who were living on campus in March 2020 and left items in their room, are eligible for this limited program.

    Students who have not been able to return to Boston, and who have items in storage since March 2020, will have until September 15, 2021 to arrange for pick-up or shipping (in the Continental US only) of their boxes and items.

    As a reminder, BU will also ship your personal boxed items that are still in storage from Spring 2020, at no cost to an address in the continental United States. If you choose to have your boxed items shipped to an address in the continental U.S., you must complete the Shipping Request Form with the UPS store.


  • Please note that we are unable to ship large or oversized items that do not fit in the standard sized shipping box (18”x18”x18”).

  • Oversized items may remain in storage, at BU’s-expense, or you may designate some or all these items for donation. If you choose to continue to store oversized items, or have them donated, you must contact The UPS store to make arrangements.

  • You may continue to store your items at BU’s expense through September 15, 2021. If you choose this option, you must complete the Storage Extension Request with the UPS store. After September 15, 2021, you will be responsible for any storage or shipping expenses.

  • You may designate a proxy to come to the UPS warehouse and pick up your items. You must contact The UPS store to make arrangements for a proxy pick-up.


  • Please direct any shipping or storage questions to the UPS store staff.

    You may reach the The UPS Store at 617-254-7173, Monday - Friday 9 a.m. – 5 p.m. (EST) or you may email the The UPS Store at support@packstoreship.com


    Date & Time
    Closest The UPS Store Location The UPS Store - Boston University
    1089 Commonwealth Ave

    Phone:617-254-7173
    support@packstoreship.com

    The UPS Store Hours:
    Monday to Friday 9:00am to 6:00pm
    Saturday 10:00am to 6:00pm
    Sunday 11:00am to 4:00pm

    Back to Schools

    For questions, please email our
    help desk at:

    support@packstoreship.com