Boston University

Special Pack, Store or Ship Information - Please Read!

The UPS Store Student Storage Service and Boston University are working together to make the Pack, Store, or Ship program as smooth as possible for BU students.

As stated in the BU email on May 8, 2020 FAQs: BU will pack and ship OR pack and store personal belonging at no cost to undergraduate residential students. Ground shipping will be available inside the continental United States only, via UPS, beginning July 2020, at no cost to the student, with exceptions made for extraordinary expenses. BU is unable to ship large oversized items (furniture, bicycles, etc.).

What happens after I submit my request
Once you have submitted your request on the BU App, your personal belongings will be packed and either placed into storage or shipped to the address (domestic address only) you provided in the request form.

Important Note: This process will take some time so we ask that you please be patient. Ground shipping will be available inside the continental United States only, via UPS, at the conclusion of the Terrier Group process (June 27, 2020), at no cost to the student, with exceptions made for extraordinary expenses. BU is unable to ship large oversized items ( furniture, bicycles, rugs etc.).

If you requested shipping, once your boxes are shipped via UPS you will receive an email with the tracking # of your shipment.

If you requested storage, once your boxes are processed at our warehouse you will be able to login to the customer Portal and see your storage contract.

Shipping outside of the Continental United States
Shipping outside of the continental United States is not available. For international students, the University will pack personal property and ship it to a proxy address within the United States, at no cost to the student, with exceptions made for extraordinary expenses. International students will be responsible for their property once it arrives at the designated proxy address. BU is unable to ship large oversized items (TVs, furniture, bicycles, etc.).

If you have any further questions, please email: support@packstoreship.com

Thank you for your understanding.....

-The UPS Store Team


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The UPS Store on Commonwealth Ave. - Storage & Shipping Year Round!
Students can always Pick Up their FREE storage supplies and Drop Off their storage and shipping at The UPS Store at 1089 Commonwealth Ave. during regular store hours all year round.

Date & Time
Closest The UPS Store Location The UPS Store - Boston University
1089 Commonwealth Ave

Phone:617-254-7173
store0983@theupsstore.com

The UPS Store Hours:
Monday to Friday 9:00am to 6:00pm
Saturday 10:00am to 5:00pm

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For questions, please email our
help desk at:

support@packstoreship.com